The purpose of this Charter is to inform customers and prospects of the conditions under which BENOIT CHOCOLATS collects and processes their personal data when they use the site benoitchocolats.com.
1.1. Personal data: any information relating to an identified person or a person who can be identified directly or indirectly by reference to an identifier such as name, identification number, location data, online identifier
1.Cookie or Cookies: text file that may be saved in a dedicated space on the hard disk of your Terminal (PC, tablet, cell phone) when you visit our sites thanks to your internet browser
1.3. Terminal: hardware equipment such as a computer, tablet, smartphone and more generally any means of communication on which a customer or prospect has a browser that allows them to view a website
- Personal Data Protection
2.1. Terms of Collection of Personal Data
BENOIT CHOCOLATS is likely to collect Personal Data about you when you fill in the collection forms (account creation form and contact form), you subscribe to our newsletter to receive our newsletter, our product information emails or you make an online purchase.
Mandatory or optional responses are indicated on the forms collecting your Personal Data.
BENOIT CHOCOLATS may collect Personal Data about you indirectly through Cookies and/or from external partners who have obtained, as necessary, your permission to transfer, rent or exchange them for the purposes indicated in this Charter.
2.2. Purpose of processing Personal Data
The Personal Data collected are subject to computerized processing relating to the management of customers and prospects and the execution of our services implemented under the responsibility of BENOIT CHOCOLATS.
2.3. Recipients of Personal Data
2.3.1. Have access to the personal data you provide:
- the internal departments of BENOIT CHOCOLATS;
- the technical service providers subcontracted by BENOIT CHOCOLATS.
2.4. Rights Recognized to Persons
2.4.1. In accordance with French and European regulations on the protection of personal data, you have the right to access your personal data. You also have the right to rectify and delete any personal data concerning you that is inaccurate, incomplete, ambiguous, out of date, or whose collection, use, communication or storage is prohibited. You may also object to the processing of your data.< /p>
2.4.2. You may exercise your rights, upon proof of identity, by sending a request by mail to BENOIT CHOCOLATS, 1, rue des Lices - 49000 ANGERS by email to firstname.lastname@example.org .
When using the benoitchocolats.com, information relating to your browsing is, subject to your choice, likely to be recorded via one or more Cookies.
You may at any time deactivate these Cookies and free of charge from the deactivation possibilities offered to you. These possibilities are reminded to you below, knowing that this may reduce or prevent the accessibility of the services offered by the site.
3.1. cookies used
The benoitchocolats.com and uses the following cookies:
3.1.1. Functional Cookies
These Cookies are essential for browsing our sites, using the main features of our sites and securing your connection.
These Cookies allow, for example, direct access to reserved and personal areas of our sites, thanks to identifiers or data that you may have previously given us. Without these Cookies you will not be able to use the site normally.< /p>
3.1.2. Functionality Cookies
These Cookies are not essential for browsing our site but allow us to optimize its operation and give you access to specific features.
These Cookies also allow us to adapt the presentation of our sites to your Terminal's display preferences. These Cookies thus allow you to have a smooth and customized browsing experience.< /p>
3.1.3. Audience Measurement Cookies
These Cookies allow us to know the use and performance of our site, to establish statistics of the volumes of frequentation and use of the various elements of our sites (visited contents, path). These Cookies allow us to improve the interest and ergonomics of our services.< /p>
3.1.5. Social network sharing cookies
BENOIT CHOCOLATS may integrate social network sharing buttons on its sites to allow you to share content from its sites with others. The actors providing these buttons may identify you and track your browsing on our Sites even if you have not clicked on one of the buttons. These buttons may generate Cookies, the presence, number and status of which may depend on your use of the platforms in question before or during your visit to our site.
BENOIT CHOCOLATS has no control over the use of these features by these actors. We invite you to consult the conditions of use of your data on these social networks specific to each actor.
3.2. Accept or decline Cookies
You can accept or decline the placement of cookies at any time by :
- setting your browser to disable or accept Cookies,
- setting your browser to be notified of Cookie deposits so that you can specifically accept and reject them.
Refusing Cookies may prevent you from accessing certain features of the Sites, BENOIT CHOCOLATS no longer guaranteeing accessibility to all of the Sites' features.
You can set Cookies by following the instructions below depending on the browser you are using:
In Internet Explorer: http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies
In Firefox: http://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies
Under Google Chrome: https://support.google.com/chrome/answer/95647?hl=en
Under Safari: http://support.apple.com/kb/HT1677?viewlocale=en_FR
Sub Opera: http://help.opera.com/Windows/10.20/fr/cookies.html
- Security and Privacy of Personal Data
BENOIT CHOCOLATS undertakes to take all measures that it deems useful and appropriate with regard to the nature of the data, in order to guarantee the security and confidentiality of your personal data and, in particular, to prevent it from being distorted, damaged, or accessed by unauthorized third parties.
If you no longer wish to receive emailings from BENOIT CHOCOLATS, you can unsubscribe by using the unsubscribe link present in the footer of BENOIT CHOCOLATS emailings.
National Commission for Data Protection and Liberties (CNIL) declaration:
This site is registered with the CNIL under number: 1761245 v 0
In accordance with the French Law on Information Technology and Civil Liberties (Loi Informatique et Libertés), we hereby inform you that the collection of the information that must be entered in the customer area is necessary for the processing of your request.
The information collected is intended solely for use by BENOIT CHOCOLATS. They are used exclusively to process the customer's order, to offer personalized services and to inform the customer about our products and services.
You have the right to access, modify, rectify and delete data concerning you (art. 34 of the law "Informatique et Libertés" of January 6, 1978).
You can exercise this right by writing to BENOIT CHOCOLATS 1, rue des Lices - 49000 ANGERS.
We keep the data of our customers (*): name, email address, phone and address for the deliveries of our customers and for billing.